With the novel coronavirus (COVID-19) in the news, we are monitoring the developments and what it means for the Kansas City community and those who are insured by Blue Cross and Blue Shield of Kansas City (Blue KC). We encourage anyone looking for the most up-to-date information to visit the CDC website. For more information on COVID-19 and coverage changes for Blue Medicare Advantage members click here.


How to Use Your 24-Hour Nurseline Benefit

    Free Benefit - Care Advisors Are Here to Help You

    Registered nurses are ready to take your call 24 hours a day, 365 days a year at 1-833-546-9354

    Nurse advisors are available 24 hours a day, seven days a week to assist you with symptoms or answer health-related questions. Just knowing these nurses are available to support you reduces stress and anxiety and gives you confidence in your health. No matter what the situation – from simple things like a twisted ankle, to an urgent care concern – the Blue Medicare Advantage 24-Hour Nurseline is there to help.

    How can we help?

    Here are just a few of the many other ways our Nurseline can assist you:

    • Convenient access to quality care
    • Become better-informed about healthcare
    • Gain confidence when speaking to providers during office visits
    • Become educated on self-care for non-urgent injuries and illnesses
    • Improve your knowledge of drugs and medications
    • Live better with healthy lifestyle tips

    Call our Nurseline at 1-833-546-9354. This is a free benefit to Blue Medicare Advantage members.

    Y0126_20-703_ITKC - Last updated 01/30/2020